Workflow platform for coding, review, and documentation alignment

Healthcare | Medical coding | Claims operations | Workflow system

Client Overview

Valerion Health provides medical coding services to healthcare organizations, ensuring clinical documentation is accurately translated into standardized billing codes for reimbursement.

Project Overview

A coding workflow management platform that centralizes case assignment, coding progress tracking, QA review, and correction cycles to support consistent, efficient medical coding operations.

Business Challenge

Coding and QA cycles were spread across email threads, shared folders, and spreadsheets, resulting in bottlenecks, inconsistent version control, and limited oversight. A single operational system was required to manage workload distribution, quality checks, and documentation flow, with audit-ready traceability across the entire process.

Business Impact

Reduced turnaround time in coding and review cycles

Eliminated delays caused by email and manual tracking

Improved case visibility across coder, reviewer, and supervisor roles

Standardized submission and correction workflows for consistency

Solution Delivered

We designed and implemented a centralized workflow platform to manage case intake, coder assignment, progress tracking, QA review, and approval. The system enforces structured documentation flow and maintains clear traceability between original records, coding decisions, and revisions. Supervisors gain real-time visibility into workloads, turnaround times, and quality metrics, enabling proactive operational management.