Mobile app for field-based property verification & documentation

Lending | Field operations | Mobile app

Client Overview

India Shelter Finance Corporation Ltd. provides housing loans to middle-income households across urban and semi-urban regions in India.

Project Overview

A mobile application used by field vendors to capture property inspection data directly at the site, with automatic synchronization to core lending systems.

Business Challenge

Property verification required in-person visits followed by separate office uploads of documents and photos, leading to delays, incomplete submissions, and rework. Limited network connectivity in remote regions also restricted field teams from completing workflows in real time. India Shelter needed a mobile-first, offline-capable inspection system that integrates directly with lending and underwriting processes.

Business Impact

Enabled inspection workflows to operate in remote and offline environments

Reduced reliance on branch visits and manual document uploads

Improved completion rates of property verifications

Supported scalable field servicing across geographically dispersed regions

Solution Delivered

We designed and delivered the vendor inspection app as an offline-first mobile workflow, enabling field agents to capture property data, geo-tagged photos, and supporting documents directly at the inspection site. Data is securely stored on the device and synchronized with core lending systems once connectivity is restored. The solution standardizes documentation formats and enforces structured data capture, ensuring inspections can be completed in a single visit while maintaining underwriting and compliance requirements.