Salesforce Platform Development Services

Effectively manage your Customer Relationship Process with our Salesforce Services


Why take our Salesforce service?

The success of a business depends on the experience it offers to its customers. Salesforce is a comprehensive CRM that includes all the features that one needs to manage customer relationships on different levels from being a lead to post services. While Salesforce as a CRM offers numerous services, it can often be difficult to set up the services according to your business needs, simply because of the vast scope that it provides. This is where I certified Salesforce Developers step in.

Our expert team of certified Salesforce Developers and Administrators enables us to support organizations in tasks such as :

  • Setting up the platform environment for your company to work on
  • Tracking every single opportunity and closing more deals.
  • Customizing features as per your business requirements
  • Setting up automated flows and processes to automate work
  • Optimizing Reports and Opportunities to give the exact real time data without having to look for it or compile it manually
  • Maintaining the usability and security of your data as well as the platform
  • Delivering smarter service to accomplish customer excellence.
  • Expanding customer, partner, and employee commitment.
  • Delivering an all-in-one experience across all points of commerce.
  • Availing a Comprehensive Customer History
  • Helping you Optimize Conversion Probability
  • Discover, organize and optimize
Lets Discuss Your Requirement

Salesforce Services we Provide

We don't just develop the Salesforce CRM platform according to your company's needs we also provide overall services ranging from consulting, to implementation and API integrations. Whatever service you need for your business, you can count on us to provide the best in class services at industry standard rates. Here's a list of services that we provide:

  • Consulting
  • Implementation
  • Customization
  • App Development
  • Migration
  • API Integration
  • Upgrade
  • Support and Maintenance

Salesforce Cloud Products we work on

There are numerous dedicated product software integrated into the whole Salesforce CRM environment which help you to focus on particular parts of your wider Customer Relationship Management (CRM) strategies. We have worked on the following cloud products on Salesforce:

Sales

Sales

The Sales module within the larger Salesforce environment helps you streamline your sales process at every stage from Lead to Post Sales, all can be taken care of within the Salesforce Sales Module.

Marketing

Marketing

The Marketing Module allows you to create a comprehensive marketing strategy to target your customers across platforms. We can help you set up the particular platform and maintain it.

Community

Community

The community cloud application allows you to engage with your community of users, customers & followers using Question Answers, Polls and normal social media posts across platforms.

Analytics

Analytics

As the name suggests, this cloud is used for Analytics related tasks from Sales Analytics to Pre-Sales, Marketing and Post Sales everything can be covered and compiled in this one.

Custom

Custom

Custom Cloud allows you to customize the salesforce according to your own need by adding and deleting whatever add-ons you want.

App

App

You can build and manage a Salesforce CRM app through the App cloud in the Salesforce Platform. Our developers are aware of this technology.

Nonprofit Success Pack

Nonprofit Success Pack

Generally used by NGOs, the nonprofit success pack is a cloud platform that provides a comprehensive way to manage and run a non-profit organization.

Service

Service

The service cloud is a customer service and support platform that allows you to deliver and manage post-sale services for your company.

Customized CRM for NGO:

Geography: US

Our client is an NGO that works for the welfare of senior citizens and older adults. For more than four decades this organization has been an innovative leader in the fields of ageing services and voluntarism.

They wanted a complete CRM system for proper functioning of their different work-process like donation management, Member data management, employee management and other related works.

We developed and implemented a tailored CRM system for them on Salesforce based on their preferences.

Integrations:
  • Salesforce CRM
  • Salesforce NPSP(Nonprofit Success Pack)
  • Salesforce Lightning Platform

CMS based CRM for Event-Management Org

Geography: US

Our client, an Event management Foundation, is responsible for organizing free music concerts for the public in different US locations.

We developed and implemented a complete CMS-based CRM System for them to take care of their requirements. This CRM system has been developed on Salesforce Community Cloud.

Modules implemented:
  • Artist database management
  • Recurring Event Management (Programs management)
  • Donation management
  • Integration of Jquery Calender for event organisation within Salesforce.
  • Integration of google drive and microsoft sharepoint with Salesforce.
  • Reporting management
  • Community development for the management and interaction between different offices/branches on one platform.

Renowned NGO for Children having presence in multiple countries:

Geography: Multiple Countries

Our client is an NGO that works for children born and living with untreated clefts. They are responsible for providing 100% free cleft repair surgery and comprehensive cleft care for children globally.

Major work done:
  • Localization of currencies, timezone etc. for 3 countries i.e. USA, UK and India
  • Data migration into Salesforce
  • Recurring donation management module
Why Choose us

For your Salesforce Development Project

With extensive experience ranging over 6 years in the IT and software industry,we at Mind IT have a team of expert professionals well-versed with the working of Salesforce and its various integrations that can be deployed on demand. For companies of any size and stature we provide comprehensive services that ensure:

  • User Friendly Conduct
  • Flexible Solutions to problems
  • Easy to deploy software and solutions
  • Includes all the features as required

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